FAQ

It depends on the size of the event and the number of participants registered. The platform can support a range of 10 to 500 people (approximately).

The time required to create an event varies. General meetings between a few groups of people that do not require registration can be created much faster. However, if an event involves an extremely large volume of registration requests, the approval process may take 1-2 weeks to provide downstream carriers and providers.

We offer email and chat support. Additionally, during live events, our team will be available to provide support throughout the duration of the event.

If an event only requires one speaker and the rest of the participants are the audience, the platform can support more than 500 attendees at a time. However, if the event involves multiple participants, speakers, and performers from different locations, the limit may be set at 500.

Yes, sponsor booths and package options are available, including booth space and branding opportunities. For more information and available packages, please get in touch with our onboarding team.

Attendees can interact with each other through comments, chats, and the suggestions section. They can also express their preferences by clicking like or dislike icons during or after the events.

Yes, one of the standout features of the VGE Digital App is the ability for attendees to customize their appearance. The app provides amazing 3D avatars, filters, and backgrounds for customization.

Yes, you can have multiple concurrent activities: sessions, workshops, or live events. Simply select the package that suits your needs, and we will provide advice and customization to ensure the best outcome for the event you are hosting.

Yes, the platform supports user tracking by recording and identifying the elements on which users comment or click. You can view user sessions as they attend the events, allowing you to measure user activity.

VGE Digital supports all mobile devices, laptops, and tablets with cameras, speakers, and a reliable Wi-Fi connection.

While the platform primarily operates in English, it can support other languages by linking with AI or Chatbot services.

As the organizer of your event, you have full control over access to your event room or workshop. You can set a start time and end time, which will automatically lock and unlock the event room or workshop each day of the event.

We support a variety of VR headsets, including Oculus Rift, Google Cardboard, Merge VR Goggles, Samsung Giant VR, and many more.

The beauty of virtual events is that you can keep them open post-event for as long as you like. You can post event replays, keep session insights, announce award winners, and make resales for the next event. For hosting fees post-event, please get in touch with our onboarding team.

The platform is designed to accommodate multiple breakout sessions simultaneously. Each session can be customized with different branding. Share your ideas and goals with us, and our creative team will work out a suitable package for you.

Like breakout sessions, the platform allows multiple workshops to be conducted concurrently. Each workshop can be customized with different branding. Share your ideas and goals with us, and our creative team will help tailor a suitable package for you.

Attendees must install the VGE Digital Inc. app to attend, organize, or create an event.

For the best results when using any online events app, we recommend having an internet connection with a download speed in the range of 10-25 Mbps and an upload speed of at least 3 Mbps.

Yes, virtual event sponsorships are a great way to engage clients and customers and make your virtual event stand out.

Exhibitors can book booths or run them through the floor plan by purchasing booth space, ordering the necessary requirements, and promoting their booth. They can register for the event, set up, and run their booth accordingly.